With these steps, you’ll know why your headphones aren’t working. Now, if your headphones still fail to work on a different device, perhaps the headphones themselves are faulty. If your headphones get recognized, a software issue may be why your headphones aren’t working on your Windows 10 device. If you don’t have multiple audio ports, fret not! You can also try plugging your headphones to a different device. If the headphones start working again, you can assume that your initial port was faulty, and was why the headphones weren’t showing up. If your computer has a different audio port, try plugging your headphones to that port. Nothing will happen if you use software solutions to solve hardware concerns, and vice versa!īut how do you know a hardware issue from a software one? Check out the following methods: Transferring to another audio port This is an essential first step, because how you approach the problem depends on its cause. To start, you first need to determine if your headphones aren’t showing up because of a hardware or a software problem.
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